PC Angels.Net
Policies
Even angels have policies........please read ours........we know they are
boring, but you'll find all you need to know in here
about our Usage Policies......if you don't find it, and you still have
questions, feel free to give us a call!
This agreement represents the complete agreement and
understanding between PC Angels and Customer and supersedes any
other written or oral agreement. Upon notice published on-line via
PC Angels, PC Angels may change these terms and conditions,
and/or change the prices charged for these services, and/or
discontinue or change the services offered.
Heavenly Services
PC Angels will provide services on its host computing systems to
individual customers in exchange for payment of fees and compliance
with the terms and conditions of this document. PC Angels services
are defined as the use by Customer of computing,
telecommunications, software, and information services provided by
PC Angels.
Account and Agreement Terms
This agreement shall remain in effect until Customer terminates
his/her account or PC Angels cancels Customer's account. PC Angels
may occasionally require new registration and account information
by Customer to continue this service. In addition, Customer shall
notify PC Angels in writing or by e-mail of any changes in the
account information, such as address or phone number. All accounts
described below are for personal, non-transferable access. This is
to protect the account holder. PC Angels reserves the right to change
the terms and conditions by notifying Customer in writing or by
e-mail at least 30 days in advance of the effective date of the change.
Use by the Customer after the effective date constitutes acceptance
of the new terms and conditions. If the customer does not agree to
the new terms and conditions, Customer may cancel this agreement at
any time for any reason. Customer will receive a refund for any
prepaid but unused time
Billing/Terms/Termination
PC Angels will bill Customer monthly for Hosting and
Design Fees as set forth in PC Angels current rate schedule. This schedule
may be modified by PC Angels upon 30 days notice in writing or by
e-mail to Customer. PC Angels does not recommend sending cash through the mail; we are not responsible for the loss of your funds.
Currently we accept personal check or money order. The PC Angels
accounting period is one month. The initial account billing will cover the month for
which the account is established. The Customer must notify PC
Angels at least 15 working days before the next payment is due if
Customer wishes to change the method of payment. Customer must
notify PC Angels at least 10 days before the next payment is due if
Customer wishes to change the type of account. Service payments
will be submitted in advance of receiving services. Delinquent
accounts are those that remain unpaid on the 10th day of the
accounting cycle. All delinquent accounts are subject to a $7.00 late
fee, and will also be subject to removal from the PC Angels.Net server there will be a
$50.00 reloading fee due upon restoration of service. If an account is delinquent for 30 days, PC Angels reserves the right to delete the
account and all associated files. Once deleted, all record and files in your
account are never accessible or recoverable. There is a $25.00 service charge for each returned check. Termination requests for PC Angels accounts must be received in writing via e-mail or postal service at PC Angels main office.
Accounts will be terminated within 5 working days after receipt of such requests. You are responsible for remitting payment to PC
Angels before the next billing cycle to extend your Hosting. PC Angels will invoice all unpaid accounts on the 1st day of the billing
cycle.
Failure to receive this invoice does not relieve your responsibility to
pay Note that if your account expires due to non-payment,
it will be held inactive for 30 days; if you renew before that time,
your files and any incoming mail will remain intact, BUT YOUR
RENEWAL WILL BE FROM THE EXPIRATION DATE, not the
date of receipt of your payment. That is, if your account expires on
June 11th, and we receive payment on June 30th for one additional
month, your new expiration date will be July 11, NOT July 30th. If
you wish us to archive files to floppy disk when your account
expires, you must deliver to us within 30 days, the media necessary
(sufficient floppy disks and a $50.00 processing charge). Note that we must RECEIVE the media,
payment and request prior to the 30 day period or we will have automatically deleted your account - making recovery of the data
impossible. If your account is about to expire and you do not intend to renew we offer a mail forwarding
service where we will forward your e-mail to your new account for 30
days more. You must have the consent of the system administrators
at the new forwarded site before we will install the forwarding address. Note
that only mail which arrives after the forwarding is installed will be
sent to you. There is no charge for this service as long as your
account is in good standing at the time of request, otherwise, mail
will be returned to sender as undelivered, address unknown.
Customer is responsible for all fees up to the date of termination of
the service, except where PC Angels is unable to provide services
under this agreement through its own negligence. Customer is
responsible for any long distance charges by your telephone
company. It is your responsibility to make sure you are using a local
number, PC Angels has no control over telephone company billing
policies. Customers using PC Angels to access private networks such
as webtv, aol, etc. are responsible for charges from those companies
for their respective services. PC Angels has no control over billing
policies of other companies.
Abuse of Internet Services
Customer agrees to: Use the services provided by PC Angels only as
permitted by applicable local, state, and federal laws. Not use these
services to conduct any business or activity or solicit the
performance of any activity that is prohibited by law. Refrain from
mass posting of the same message to many inappropriate Usenet
newsgroups (spamming). Refrain from mass, unsolicited emailings.
Post commercial advertisements only where appropriate, and venues
that specifically encourage or allow advertising. Respect the
conventions of the newsgroups, lists and networks to which the
customer is posting, including rules more restrictive than but not
limited to the above. Abide by the PC Angels interpretation of the
above. PC Angels technical staff are available for assisting the
Customer with the interpretation or application of any of these rules.
Abuse of PC Angels Services
Any use of PC Angels system resources that disrupts the normal
use of the system for other PC Angels customers is considered to be
abuse of the system resources and is grounds for administrative
intervention. Some examples of system abuse include spawning
dozens of processes, consuming excessive amounts of memory or
CPU for long periods of time, and staying attached to modems while
not really "active" on the line. Depending on the nature and the
severity of the abuse, the user may receive an e-mail warning, have
their services halted, or have their account suspended by PC Angels
technical support. If the misuse is unintentional, the suspension may
be rescinded following discussion with PC Angels technical support.
If the misuse is intentional, the suspension may be rescinded at the
discretion of the PC Angels management and may require the
payment of a service re-connection charge. Occasionally,
unintentional misuse is misclassified as intentional misuse.
Customers who believe their activity has been misclassified may
appeal to the PC Angels management.
Discovering and Reporting Abuse
Violations of the PC Angels conditions of use are unethical and
may in some cases be criminal offenses. You are asked to report to
PC Angels any information you may have concerning instances in
which the conditions of use have been or are being violated. When
PC Angels becomes aware of possible violations, we will initiate an
investigation. At the same time, in order to prevent further possible
unauthorized activity, PC Angels may suspend access to services to
the individual account in question. This is
done to protect the account owner in case the account security has
been compromised. Confirmation of violations may result in
cancellation of the individual account and/or criminal prosecution.
The account suspension may be rescinded at the discretion of the
PC Angels management following payment of a re-connection
charge. If it is found that the account security was breached by no
fault of the Customer, the account will be deleted and
a new one created at no additional charge. PC Angels reserves the
right to monitor Customer account activities when it is necessary to
determine whether or not the account is being used in violation the
conditions of use.
Offensive or Adult Materials
PC Angels exercises no control over the content of materials
accessed through PC Angels. Some materials located on the Internet
may be offensive or adult in nature. Customers less than 18 years of
age must have a parent or legal guardian co-sign this agreement,
verifying that the parent or legal guardian understands that Customer
will have access to such materials and accepts responsibility for
monitoring and/or controlling such access.
Warranties
PC Angels makes no warranties of any kind, whether expressed or
implied, for its services. PC Angels specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. PC Angels will not be responsible for any losses or
damages resulting from delays, non deliveries, misdeliveries, service
interruption, or Customer's errors or omissions. PC Angels will not
under any circumstances be
responsible for consequential damages.
Jurisdiction
The validity, construction and performance of this agreement shall
be governed by the laws of the Stare of Tennessee.
Sever ability
If any provision of this agreement is held by a court of competent
jurisdiction to be contrary to law, the remaining provisions of this
agreement will remain in full force and effect.
Effective Date
This agreement shall become effective when Customer Internet
access is enabled.